Why using a local solicitor protects you…
Why using a local solicitor protects you – Recently the SRA stepped in and closed down several firms linked to the crisis-hit Metamorph Group. They stepped in following the group’s Financial problems in a bid to protect the interests of both current and past clients. The intervention is one of the largest the SRA has handled and they have visited 12 offices across England closing 6 firms involved.
This case highlights why using a local solicitor and not a ‘factory’ firm is so important. A factory firm is a firm that focuses on volume conveyancing, generally at a fixed fee. The emphasis is on progressing the conveyancing transaction through to exchange and completion as quickly as possible. They are generally geared towards dealing with straightforward transactions and not necessarily set up to deal with more complex, involved matters. Teams that operate within these types of firms are set high exchange and billing targets with an emphasis on turning work over quickly. Due to the nature of these types of firms and the pressures involved, it can lead to mistakes and title issues being overlooked or not picked up during the transaction. This leaves clients in a vulnerable situation when they come to sell as they will inherit any issues on completion.
In contrast, Tollers offer a bespoke, client-focused and high-quality legal service tailored to our meeting the individual clients’ needs. We provide a personal service with regular updates and access to a member of the team at all times. Tollers value our clients and focus on providing a quality service as opposed to our clients being seen as just another number. Our friendly and approachable team members are always available to speak to and we are very fortunate to deal with many repeat clients who often refer friends and family our way as well.
Read the SRA’s statement here.
Find out more about our services here.