Information Every Website Should Include

Date Added 25.04.18

Businesses generally keep their business website under constant review to add new products and services, case histories and other information. Next time your business reviews its website consider whether or not the website complies with the legal requirements relating to information that must be provided.

Registered Information

For a UK registered company, the website needs to display basic details about the company.  This consists of:

  • The full name of the company making sure that if the business trades under a name which is not the registered name, the full registered name is shown;
  • The part of the UK in which the company is registered;
  • Its registered number;
  • The address of its registered office; and
  • Where a limited company is exempt from the obligation to use the word “limited” as part of its registered name, the fact that it is a limited company.

If the business is not run by a registered company the website should provide the following information:

  • The name of the actual owner of the business and not just the trading name; and
  • The trading address of the business.

In either case, the following must also be provided:

  • Contact details for the business owner so that it may be contacted rapidly and in a direct and effective manner;
  • If the business is carrying out an activity which is subject to VAT, its VAT number;
  • If the business has a global turnover of £36million or more, a slavery and human trafficking statement; and
  • If the business is in administration or is being wound up, formal notice of that fact must also be given.

Protection of privacy and intellectual property rights

In addition to details about the business a website should also include the following:

Cookie Policy

Cookies are used to obtain information about visitors to the website. It is a requirement of the Privacy and E-commerce Regulations that the operator of a website provides information on the use of cookies and obtains consent to their use.

Privacy Policy

Under the Data Protection Act 1998, if a business uses personal data relating to a visitor to its website, then it must have a privacy policy or data protection notice on its website. ‘Personal data’ is information about the visitor that makes them identifiable and also data which lets the business know about the visitor’s online behaviour when visiting the website. The Privacy Policy is therefore needed to inform that individual of what personal data will be collected and how it will be used.

Terms of Use

A business should also include terms of use on its website. These terms of use regulate access to and use of the website, protection of the intellectual property included on the website and an exclusion of liability for the protection of the website operator.

If you would like more information to ensure your website is fully compliant, Talk to Tollers on 01908 396230 and ask for Liz Appleyard in our Commercial Law Team.

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