Welcome Team Member Residential Conveyancing

Welcome Team Member Residential Conveyancing


We are looking for a Welcome Team Member to join our growing team.  This is a full-time office-based role, providing first-class support to our very busy Residential Conveyancing Team in our Stevenage office.

The main duties of this role will be to provide an efficient and well-organised administration service to new clients by opening new files and the production of standard letters and documents as directed.

A confident telephone manner is a fundamental requirement as you will have considerable contact with existing and prospective new clients especially with quoting for new matters and converting quotes into live files.

You will also deal with opening client files, which will include the entry of client data into a case management system, therefore attention to detail is essential.  An important function of this role is checking compliance with the firm’s money laundering requirements i.e. obtaining clear results via Call ML and if referred then producing standard letters to clients requesting proof of identification.

This role is crucial to the success of our experienced team who have a demanding workload. This means that you must be able to handle pressure and be able to prioritise your daily workload.

Previous experience of working in a busy Residential Conveyancing Unit would be advantageous but not essential as full training will be given to the successful candidate.  Attention to detail, along with a professional and attentive telephone manner and a methodical approach to work, which needs to be completed under strict deadlines, are vital for this role.

If you feel that you have the requisite experience and would like to become a Welcome team member, please apply by email with a covering letter, a copy of your current CV and salary expectations to hr@tollers.co.uk.

Any information provided by you will be held in confidence, subject to our Privacy Policy and as appropriate our specific Privacy Notice for Recruitment, which can be viewed on our website – www.tollers.co.uk.

Agencies need not apply.

More about our Buying and Selling a Home Services

Ref No:  0001393
Office:  Stevenage

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