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Holiday Illness Compensation Claims

If you have suffered food poisoning or other illnesses caused by negligence, while on holiday or abroad, you should make a holiday illness claim for compensation for the illness and loss of enjoyment of your holiday.

Your tour operator must take all reasonable steps to ensure your health and safety while on holiday, so if they fail to do this, you may have grounds for a claim. However, it’s important to take into account that laws and regulations vary from country to country, and the legal side of these claims can be complex. With Tollers’ expertise on your side, though, you can expect a swift and efficient claims process, explained clearly, designed to achieve and the best possible result for you.

We have many years’ experience with holiday illness claims, for individuals and groups who have suffered illness while on holiday abroad through no fault of their own. If we think your claim has a reasonable chance of success, we can work on a ‘no win no fee’ basis.

Norovirus Claim

Norovirus, sometimes known as ‘winter vomiting bug’, is the most common stomach bug in the UK – there are at least 25 known strains of norovirus that affect humans.  It is highly contagious, affects people of all ages, and there is no specific cure for it. Luckily, most of its symptoms only last a few days.

Norovirus is a particular problem for the cruise ship industry, where staff and passengers are confined to a relatively small area where norovirus spreads quickly.  Once an outbreak occurs, passengers are confined to their cabins, and eliminating the virus is only possible by removing all passengers and crew, and undertaking a deep clean.  

Symptoms of Norovirus include

  • a raised temperature (over 38°C/100.4°F)
  • headaches 
  • painful stomach cramps
  • aching limbs
  • vomiting
  • diarrhoea

If you have suffered from norovirus on a cruise ship, you should make a holiday illness claim for the illness and also the loss of enjoyment of your holiday.

How Tollers can help with your holiday illness claim.

We will listen to your full story, and advise you whether you have a good chance of success. We will then explain the legal process clearly, including what we must prove for your claim to be successful. Throughout your claim, we will apply our expertise to achieve the best possible result for you.

To talk to Tollers about your holiday illness claim, get in touch. 

Our Specialists In Holiday Accident Claims

Amanda is a Personal Injury Lawyer at Tollers,  based at the Corby office and acts on personal injury claims relating to employers liability, road traffic accidents, highway claims and occupiers liabilities.Amanda is a Fellow Member of the Institute of Legal Executives and enjoys running in... Read More

Amanda Marlow / Associate & Chartered Legal Executive
t   01536 276725

Nina offers specialist advice in many areas of law including cosmetic injury claims, public and employers liability, road traffic accidents, sports accidents, accidents abroad, animals, air accidents, consumer law, Criminal Injuries Compensation Authority claims, fatal accidents. She helps her personal... Read More

Nina Chivers / Associate & Chartered Legal Executive
t   01604 258786

Stephanie's experience includes handling claims for clients injuries at work, on the road and in public places. Stephanie also has a special interest in Cosmetic Surgery claims and injuries caused by defective products.Stephanie has been with Tollers for over 8 years and before this with another leading... Read More

Jonathan is a qualified solicitor and undertakes all aspects of personal injury work including employers liability, road traffic accidents, occupiers liability and product liability claims. Jonathan also assists Tristan Holdom and David Boobyer on a range of complex catastrophic injury claims including... Read More

Nick works in the personal injury department in our Corby office as a Fixed Fee Case Handler pursuing a range of Personal Injury claims. He graduated from the University of Northampton with an Honours Degree in law and also passed the Legal Practice course at the Oxford Institute of Legal Practice.... Read More

Nick Davis / New Business Team Assistant
t   01536 276716

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