The Elderly and Vulnerable Clients Unit tackles legal issues surrounding vulnerability through incapacity...

Our Elderly and Vulnerable Client Unit (EVCU) was set up in early 2013 as a separate and distinct team within the Tollers Trusts and Estates Department. The EVCU was created to provide expert advice to the growing problems faced by our ageing population.

The Elderly and Vulnerable Clients Unit primarily tackles legal issues surrounding vulnerability through incapacity. This includes drawing up documents which provide others with the ability to make decisions for you in case of future incapacity (such as Lasting Power of Attorney) or dealing with those who do not have the ability to manage and make decisions regarding their own financial affairs. Incapacity can result from any number of factors, including:

  • medical issues
  • conditions suffered from birth, such as general learning difficulties, or autism
  • an accident causing a brain injury
  • an injury caused during birth
  • a symptom of an illness such as dementia or stroke.

The Team Dealing with Elderly and Vulnerable Clients

Tollers’s EVCU team is headed up by Emma Wesley and has the benefit of Panel Deputy Martin Hill and Professional Deputy Barry Rogers. As a Court of Protection appointed Panel Deputy, Martin is one of only 9 Panel Deputies in the West Midlands and Tollers have had an elected Panel Deputy member since the inception of the Court Panel.

With 8 offices across several Counties, our specialist Deputy team are able to service all areas of Northamptonshire, Bedfordshire, Buckinghamshire, Hertfordshire and Leicestershire, although our EVCU manages clients as far as Essex, London, Birmingham, Gloucester, Norfolk and Wales.

Our EVCU team can assist and advise in a number of areas, including:

  • Court of Protection (including Deputyship, Gifting and Statutory Will Applications)
  • Powers of Attorney
  • Wills
  • Estate Planning
  • Professional Attorney / Deputy Management
  • Ongoing support and advice for Attorneys and Deputies
  • Capacity Issues
  • Care Advice
  • Residential Care Issues
  • Care Contracts
  • Property Issues
  • Funding in Care
  • Local Authority Assessments for Care
  • NHS Care Funding
  • Financial Abuse
  • Safeguarding
  • Personal Injury Trusts
  • Vulnerable Adults and Children

Talk to Tollers

We have will elderly and vulnerable client solicitors in Kempston, Stevenage, Corby, Milton Keynes, Oakham and Northampton, and are leaders in experience and knowledge. Our team are able to guide you through the complexities of this growing area of law. For more information or to arrange an appointment, please contact a member of the EVCU team.

Financial Abuse
Financial abuse is the name given to any actions which result in a person being deprived of their assets or property by another…
Funding In Care
How your care is likely to be funded is an important consideration for the future…
Gifting Application
A Gifting Application is required when seeking permission from the Court of Protection to gift some of the assets or funds of a person who has lost capacity…
Lasting Power Of Attorney
A Lasting Power of Attorney is a document that allows you to state your wishes should you become unable to do so yourself…
Local Authority Assessments
The majority of people who receive care services in a residential or nursing home are required to contribute towards the cost of their care...
Acting As A Deputy Or An Attorney
Acting as a Deputy or Attorney for another individual comes with its duties and responsibilities that one needs to bear in mind at all times…
Mental Capacity And Incapacity
Having sufficient mental capacity is the cornerstone of many of our daily interactions, transactions and decisions…
NHS Funding
NHS care home funding is provided where a person satisfies certain criteria…
Care Advice
When a loved one goes into care, it is difficult to know where to start and where to turn for the correct advice...
Personal Injury Trust
If you receive compensation as a result of an accident or injury, you may wish to consider creating a Personal Injury Trust…
Power Of Attorney
A Power of Attorney can be made at any time, provided you have sufficient Mental Capacity to do so…
Professional Attorneyship And Deputyship Management
Tollers’ Elderly and Vulnerable Client Unit (EVCU) is a specialist team with extensive experience in managing financial affairs cases as a professional Deputy or Attorney....
Court Of Protection
The Court of Protect makes decisions on behalf of individuals who lack the mental capacity to do so for themselves…
Safeguarding And Vulnerable Adult Abuse
Safeguarding is the term given to the process of protecting a person’s health and well-being from harm, abuse and neglect...
Deputyship Application
A Deputyship Application is required to appoint an individual or individuals to make ongoing decisions for a person who is unable to do so…
Statutory Will Application
If a person has lost the mental capacity to make or amend a Will for themselves, it may be possible to apply to the Court of Protection…
Do you have a question? Find out the answers to the most commonly asked questions here…
Making A Will
Making a Will need not be complicated or stressful – no matter how complex your financial affairs or family relationships…
Tax And Estate Planning
When planning for the future, tax considerations inevitably play an important role. At Tollers, our experts all have experience dealing with personal taxation queries…

For more information...

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Our Elderly And Vulnerable Clients Experts

Liz Arbos
Liz joined Tollers in May 2024 as a paralegal and is currently undertaking her Bachelor of Law LLB degree at the Open University (OU).
Sonia Chapman
I have been with Tollers for a significant amount of time, starting in Personal Injury and transitioning to the EVCU where I have been for over 5 years.
Megan Smyth
Trainee Solicitor
Megan joined Tollers in October 2022 as a Paralegal in the Elderly and Vulnerable Client team. Megan is responsible for processing instructions relating to Attorneyship/Deputyship administration work in accordance with the established procedures of good practice and the Office of the Public Guardian’s (OPG) Deputy standards. In September 2023, Megan will commence her Training Contract with the firm.
Suzanne Evans
Senior Associate and Head of EVCU
With a wealth of experience, Suzanne has joined the team at Tollers Elderly and Vulnerable Client Unit.
Steve Bowers
Will Writer
Steve Joined the Trusts and Estate team at Tollers in 2018. Before this, Steve worked in the Private Clients division of a major bank, where he had worked for the past 32 years...
Sharon Brown
Partner and Head of Trusts & Estates South
Sharon offers free monthly advice clinics at Age Concern Stevenage and Garden House Hospice...
Leigh Chia
Leigh is a paralegal and supports the EVCU with clients who require care by assisting to create Lasting Powers of Attorney, ensuring that their funding has been correctly assessed...
Emma Wesley
Emma has been a member of our specialist Elderly and Vulnerable Client Unit (“EVCU”) since it was set up in 2013...
Liz Arbos
Sonia Chapman
Megan Smyth
Trainee Solicitor
Suzanne Evans
Senior Associate and Head of EVCU
Steve Bowers
Will Writer
Sharon Brown
Partner and Head of Trusts & Estates South
Leigh Chia
Emma Wesley
Meet the Full Elderly And Vulnerable Clients Team

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