Terms and Conditions

All businesses should have in place a standard set of terms and conditions to regulate their core trading activities. Your terms of business are a key risk management tool for your business whether you provide goods or services or whether you trade on a B2B basis or deal directly with consumers. At Tollers, our commercial law solicitors have the knowledge and expertise to assist you and your business on all legal matters affecting terms and conditions.

Terms And Conditions

We will sit down with you to discuss your business so that we understand what you do, how you operate and where the key risks arise. Using that information we will then draft terms and conditions that are most appropriate to your business and tailored to your needs, whether these are terms of sale or purchase.

For most businesses the key areas to consider are the formation of the contract, payment terms and limitation of liability, however protection of intellectual property, warranties and data protection can also be key concerns.

Supplier Contracts

If you are a supplier, we will review your sales processes from quotation to order acknowledgement to ensure that your terms are incorporated into your contracts. It is vital that terms and conditions are actually applied to all contracts, because if they are not then the protections that they afford to your business are lost.

We will provide advice on the application of relevant legislation such as the Unfair Contract Terms Act in relation to limitations and exclusions of liability and the Consumer Rights Act if you deal directly with consumers.


Training can be provided on the importance of terms of business – and why protecting your business under them is as important as securing the deal in the first place – to your sales teams and accounts staff.

Terms of Purchase

If you are in the position where you are likely to have to accept your customer’s terms of purchase then we can review these terms for you and advise on the pitfalls of entering into a contract on those terms. We will assist in the negotiation of amendments to protect your position as a supplier.

Talk to Tollers

Our experienced commercial law team can review your existing Terms And Conditions, ensuring they provide the right protection.

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Our Terms and Conditions Experts

Liz Appleyard
Liz specialises in commercial contract work acting for businesses, not for profit organisations and individuals across a diverse range of industries...
Craig Harrison
Partner & Head Of Corporate
Craig Harison is a specialist Corporate Lawyer with over 17 years’ experience of acting for owner-managed businesses, banks and professional firms...
Liz Appleyard
Craig Harrison
Partner & Head Of Corporate
Meet the Full Commercial Law Team

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