Founded in 1877, Tollers has grown to become a leading Regional Law Firm, with 8 offices and a geographic footprint throughout the South and East Midlands…

Our offices can be found in Northampton, Milton Keynes, Stevenage, Corby, Kettering, Oakham, Uppingham and Kempston. With 150 partners, associates and support staff, Tollers provide a comprehensive range of expert legal services both ‘For You’ and ‘For Business’.

With our long history comes a degree of prestige, wisdom and impressive depth of experience. However, our approach is a very modern one – we are here to help you keep pace with, or one step ahead of, the legal complexities of modern life and business, and to lead our peers by example when it comes to providing high-quality legal services.

Tollers Genuine Client Focus

The scope of work to be carried out will be clearly identified and defined.
You will understand how we will charge you for work and we shall provide you with an estimate of total charges, which we shall update if circumstances alter through your transaction.
You will know who has responsibility for carrying out your work and the partner that will supervise this.
Regular communication throughout your matter will ensure that there are no surprises.
Tollers are proud to have a client service standards programme in place - dedicated to improving our service and relationships with clients.
Your feedback is always requested.
Tollers strives to improve client services as a result of this feedback.
Our focus is to provide an excellent service to ensure client satisfaction.

Talk to Tollers

…and you will discover that we focus on you and how we can help you deal with the legal challenges you face, no matter how complex. Like any fruitful relationship, that means listening closely to what you have to say, truly understanding your circumstances both from a personal and business perspective and taking the time to explain points of law clearly and simply without waffle, jargon or legalese.

Many law firms call this “client focus”. At Tollers we call it “the very least you should expect”.

Of course, what we do for you is important, but so is how we do it. So we continually invest in our people, processes and technology to ensure the service you receive is both first-class and cost-effective. It is about acting professionally, adapting the way we do things to best serve your needs, and building a relationship based on trust, mutual respect, professionalism and the desire to help you succeed. Because after all is said and done, we measure our success by your success.

Our Vision
To be the premier regional provider of legal services 'For You' and 'For Business'...

Our Values

People

We are a ‘people’ business who value and build the quality of our relationships with our clients, colleagues, referrers and suppliers to ensure sustained mutual success. Relationships are founded on our ability to understand, relate and make others feel valued.

Exceptional Service

Our focus is to provide excellent service to ensure client satisfaction. We combine professional knowledge and expertise with a commitment to understanding and meeting client requirements and expectations.

Progressive

Tollers are ambitious and adaptable, adopting a positive attitude and new working systems in response to our client’s needs. We encourage people to challenge accepted thinking and adopt an ethos of continuous improvement.

 

Our Commitment to you

Our message at Tollers is simple we believe in Exceptional People, Exceptional Service, Exceptional Delivery promising to bring real benefits to all our clients.

 

We will achieve this by:

  • Building innovative, approachable teams of talented people who fully support our personal clients and our business clients.
  • Being dedicated to developing clients ‘for life’ through delivering exceptional service.
  • Being recognised as a progressive market leading firm who provides valuable practical and commercial advice tailored to our individual client’s needs.

 

At Tollers we believe in ‘Working in Partnership to ensure better futures’…

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We partner with...

https://www.headway.org.uk/