Tollers seeks to engage its clients, staff, suppliers and the communities in which they operate.
Tollers works with and supports local charitable organisations through fund raising and pro bono work, coordinated through ProHelp. In 2010 the firm supported Warwickshire and Northamptonshire Air Ambulance and in 2011 staff have elected to support Age Concern.
Tollers strives to ensure that they continuously improve environmental performance through reducing waste, recycling materials wherever possible, reducing energy consumption and using materials from renewable sources eg. paper and other consumables.
Best practice for clients
Tollers registers and resolves client complaints in accordance with their own service standards and the requirements of the Law Society.
Equality for employees
Tollers operates an equal opportunities policy for all present and future employees, dealing with all employee matters in a fair way.
Relationship with suppliers
Tollers suppliers are paid in accordance with the terms of agreed contracts.
All business practices are underpinned with the core values of being progressive, open and dedicated.